Following the announcement from the National Emergency Crisis and Disasters Management Authority (NCEMA) and the General Civil Aviation Authority (GCAA) in the UAE, Flydubai passenger flights will be suspended from Thursday 26 March 2020 at 23:59 (UAE local time) until Thursday 09 April 2020 at 23:59 (UAE local time) as part of the precautionary measures being implemented in response to COVID-19.
If you were booked to travel on a flydubai flight that has been cancelled, please go to the “Manage Booking” tab on flydubai.com where you will be able to rebook or request a refund to flydubai voucher.
If you require further assistance, you can call the flydubai Contact Centre on (+971) 600 54 44 45, send an email to firstname.lastname@example.org with “Change my booking” in the subject line or send a private message on Facebook. You can expect a reply on social media in one week and a reply by email within 30 days. If you made your booking through a Travel Agent or Travel Partner, please contact them directly regarding your refund and rebooking options.