Savor our mouthwatering range of Carrefour Ice Cream and get rewarded! Buy 1 Liter of any Carrefour Ice Cream flavor and enjoy an extra 500 milliliters for FREE. Shop at any Carrefour store until the 24th November.
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Carrefour Warranty Conditions
All items available on carrefouruae.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.
The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).
Item(s) purchased on carrefouruae.com can be taken to any Carrefour hypermarket after sales service for repair. Carrefour after sales service will facilitate your query but will not be held responsible for the brand’s commitment.
In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:
The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);
The serial number on the product is unknown;
The item has been repaired by a third part.
Carrefour Return Exchange Policy
7 Days Returns
From the day you receive your item, the return policy is valid for 7 days.
Easy Returns and Exchanges
You can visit any Carrefour ypermarket in the UAE.
Get a refund
If the item is defective on delivery* (upon approval of after sales service).
Shipping & Delivery for online orders
Carrefouruae.com offers a FREE delivery service for all orders if amount is above 100 AED. For items bought at the store, please consult with store customer support during checkout for delivery charges.
Large Items
Carrefouruae.com offers a FREE delivery service for TVs over 32” and large kitchen appliances including fridges, freezers, washing machines and dishwashers.
While purchasing your item(s), please remember to provide a mobile phone number. A dedicated delivery team will call you when they’re on their way to give you an estimated time of arrival. They will deliver the item to a room of your choice, unpack the item and install it.
Before ordering, remember you should first checking your delivery checklist to ensure the team can deliver to your home. Please note: all delivery slots are subject to availability and some products are delivered directly by the manufacturer.
Small Items
Small items will be delivered by UPS/Aramex. These items include:
Computers & all IT products
Video products (projectors, DVD players etc)
Mobiles, GPS & cordless phones
Audio & sound products (home theatres, mp4 players etc)
Consoles & Video Games
All accessories
TVs less or equal to 32”
Shoppers can track their order/s online for all small items via the UPS/Aramex tracking system.
